IT Expert Support Services



Our rapid reaction saves your business day

We are that extra hand that supports your performance and daily productivity and lets you the peace of mind to deal with strategic activities.



Right-sized IT support levels to ensure your service continuity

In today’s competitive and challenging environment, companies should focus on strategic activities and business reputation. This is possible by outsourcing to expert providers of IT support services to deal with the performance and service continuity of the applications compliance, data protection and security of the IT systems.

Ropardo offers remote expert support for customer IT infrastructure to guarantee an adequate and efficient operation of systems. Our teams work on flexible SLAs to manage and optimize your IT infrastructure to the extent of your needs. Our methodology and meticulous processes comply with key ITIL standards.


IT support levels Romania



Flexible SLAsEasy start on flexible SLAs

Decide what parts of your IT ecosystem management we cover (Level 2 and or Level 3), define support parameters, transfer knowledge to support specialist and we start executing SLAs.

Dedicated TeamsChoose your team

We have the capacity to configure the right team for you, be it dedicated or shared. The team members will speak your language, know your industry, understand your IT transformative and secured needs.

Transparent CostsTransparent costs

You pay exactly what we agreed on in the scope of services while benefiting from a long-term planning security. Also, with customized SLAs you are in control of the costs at all times.


Round-the-clock SupportRound the clock support

In line with the SLA, you can rely on qualified contacts that speak your language, as well as on reliable IT operations up to 24/7.

AutomationAutomation is efficiency

The more we automate the less the repetitive work and the higher the standards. With automation we guarantee reproducibility and reduce the error rate.

Certified ServicesCertified services

We work by ISO 9001 and ISO 27001 certified processes to guarantee you with best quality managed services.
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How we succeed

Innovation. Quality.
Timely delivery. since 1994


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