IT Operations: Leave nothing to chance!
Our Managed Services offer you a flexible way to partly or entirely subcontract the management of your IT infrastructure. The services can be performed remotely or on site according to your needs. Whichever the case, you will benefit from our experience and our proven standards.
- We take over the responsibility for operating areas (eg. networking), or for your entire IT system (Data Center operations) on the basis of individual SLAs.
- We provide Incident, Problem and Change Management
- We provide qualified and experienced staff, available 7×24 hours, and willing to assume responsibility
- We work on the basis of a powerful Reporting System
- ISO 9001-compliant remote operating infrastructure, including ITIL-normalized process handling
- Proactive approach of error prevention leading to quick detection & troubleshooting
- Ultimate, reliable, round-the-clock support for your business processes
- You will reduce your operating costs while increasing service quality
- You will have access to transparent, measurable and predictable IT performance
- You will reduce the complexity of your IT environment through effective management of your entire hardware and software inventory (IT Asset Management)
- Proactive detection of errors and troubleshooting