Services

 

Software Services: Consulting and Support for Your Applications!

 

Software reengineering

Systems must evolve as new business processes are developed. Indeed, the difficulty of changing existing software is perhaps the most significant barrier to process change in current industrial, commercial and public organizations.

Experience gathered by us in reengineering represents a guarantee for those organizations which demands for new technical infrastructure or for entire software redesign to new technologies.

 

We Know
  • A team of experts from various disciplines who collaborate closely and deal naturally with broad range of software problems
  • Comprehensive understanding of business processes
  • Extensive know how of latest technologies as well oldest
Your Benefit
  • Recommend practical actions for reengineering process
  • Respect business processes that are in place
  • Follow existing processes that are implemented in actual software
  • New opportunities enabled by new technology are explained and presented
User training

We provide personalized courses for end user as well as train-the-trainer for software exploitation or specific technologies and developments processes.

 

We Know
  • Train the trainer
  • Ropardo Academy training center provide training sessions for our staff and for our customers
  • All details are captured through constant communication among members of the development team and stakeholders and users
  • Customized courses on different topics i.e. – Oracle EBS, office packages (Microsoft Office or Open Office), technologies – development on J2EE
Your Benefit
  • Your staff will obtain knowledge about how to use new software functions and, most important, how to use them in real-life activities
  • Best economical effects from end-users being trained
  • Experts in relevant fields assure right professional development training for your staff.
  • Courses are focused on your specific needs by instructors that are familiar with the latest technologies.
Software maintenance

Your software supports your organization and you need that software running smoothly. We provide expertise and experts in maintenance for your customized or standard software that is in exploitation. Our services are tailored at exact level that you choose.

 

We Know
  • Expertise and experts in maintenance of standard or customized software
  • Personalized service levels
  • Define SLA based on processes, priorities, response times
  • Creating and support with Software documentation
Your Benefit
  • 100% reliable software
  • Proactive maintenance
  • Reliable, Relevant, Complete responses to your issues
  • Planning and transparency of changes in your system environment – cost control
Software performance tuning

Application performance influences business processes. We know that more than anything else, which is why our technical team deals naturally with diagnosing and correcting application performance and enhancing your business at new level.

 

We Know
  • Broad range of software problems are investigated by our interdisciplinary team
  • Comprehensive diagnoses of software problems via load testing, code reviews and process assessments
  • Use standard performance tuning tools for applications as well as databases
Your Benefit
  • Practical actions for long term optimization of your applications
  • Enhanced user satisfaction
  • Efficiency optimization
  • Reduces your hosting costs by optimization

Software reengineering

User training

Software maintenance

Software performance tuning

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