This paper describes iDecisionSupport, a collaborative decision-making support system that is characterized by and provides safety, usefulness, efficiency and usability. Its development is based on the principles of Decision Support Systems and is designed as a framework that can integrate third party applications as decision support tools. Routine procedures are facilitated by software agents and an internal workflow engine, while there is the advantage that the system can be accessed from anywhere at any time through a friendly web-interface.
4th IFAC Symposium on Information Control Problems in Manufacturing
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